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Frequent Asked Questions

Why is good photography so expensive?

Working as a professional photographer is an expensive endeavor. Current camera bodies and lenses cost several thousand dollars and this equipment has to be replaced every one to two years. Website and gallery services include monthly and/or yearly fees. Insurance, rent, training and certifications are expensive!

Professional editing programs are costly, and an average of 5 to 10 hours is spent during the edit and post processing of images. An average of 15 to 20 hours per week is spent handling inquiries, client questions, and marketing. Additionally, as self-employed professionals, photographers pay an average of 40% of their income in taxes plus annual business fees.

Finally, it’s important to remember you are hiring a photographer for their talent, as an artist. Photography lasts a lifetime and you get what you pay for. In 30 years, the professional portraits of your children will probably be one of your most valuable possessions because we forget the little details that’s captured by a good photographer. If that’s not worth more than $250.00, what is?

Aline Designs is a high-end luxury photographer where each session is custom designed for each client. Aline Designs also offers full printing services so you get to enjoy the true beauty of your photos. You hired your photographer to take beautiful images of you!  Get some printed and displayed, don’t just leave them sitting on your computer.

Do you have a studio?

Yes and it is not in my garage or in a room inside my home/apartment. My studio is located in the heart of the Silicon Valley in San Jose – CA on Saratoga Ave. and 280 freeway exit. Parents will have plenty of parking space that’s reserved specifically for Aline Designs clients. At a space that is over 1,100 sq ft, your everlasting memories will be captured at a beautiful, warm and comfortable environment specially designed not only for family, toddlers and newborns, but also to accommodate moms during the early days after their delivery. New moms will have a comfortable place to rest and breastfeed during the sessions and stay at arms-reach with your little one during sessions. Clients also have access to a private large, heated bathroom, changing table and a welcoming setting area. I look forward to meeting your family soon!

Do you offer discounts?

I do not provide any discounts. However, my business thrives with word-of-mouth and I do reward my clients for their referrals.

I do understand there are newer photographers that might offer less expensive options, along with less experience. I do not compete with new photographers. I stand behind my work, experience and products and have accounted for this in my pricing. For this reason, I do not offer any kind of discounts or reductions on my work. I thank you for your understanding. 

Booking Process

 

Do you require a deposit/booking fee to book my session?

Yes! A non-refundable booking fee is required to book any photo session.

Client understands that by booking a session, Photographer is foregoing other photographic jobs. Therefore, Booking Fees are never refundable nor transferable, unless due to extraordinary circumstances, exclusively at the discretion of the Photographer.

Weekend Sessions: Weekend sessions require an additional fee of $100 – $150 depending on the season.

Contract Signature: Can I send you the contract later, after my photo session?

NO. Sessions are not photographed without the signed contract. The contract must be signed within 48 hours upon booking fee payment. After 2 days of delay, the session will be canceled and the booking fee forfeited. If the original date and time are still available, the client will need to re-initiate the booking process including the payment of a new booking fee. No Exceptions!

I do not believe in social distancing and refuse to wear a mask. How can we make this work?

I am sorry but I am afraid we are not a good fit. I do take my health policy very serious and those are required for everyone doing business with Aline Designs Photography. 

Photo Delivery, Rights and Terms & Conditions

 

How long does it take for me to see my proof gallery? Can I purchase additional images?

Approximately 2-4 weeks following the date of the session, the Client will be scheduled to come into the studio for the reveal and ordering appointment. At this time, the client will select the images included in the package and any other desired additional digital images, prints or wall art. The client will be ordering and paying for prints and products at the end of the reveal and ordering appointment; therefore, anyone interested in making any decisions will need to attend the Reveal & Ordering session. Orderings cannot be made at a later time or at a second appointment. Appointments are 1 hour long and held from Monday – Friday in the morning or at lunch time and occasionally on weekends in the morning.  All payments made for additional images and products at the Reveal and Ordering appointment are final and non-refundable. If a client misses the appointment, a $100.00 fee is required to book another slot – absolutely no exceptions. Keep in mind, I am blocking my schedule and will be waiting to show your beautiful images. 

Rush Deliver of Images: You can add on a rush fee of $75.00 to your package to have your proof gallery delivered to you in 3 business days after your session. Rush fee does not apply for large event photo sessions. Holiday Season rush fee varies, please contact me for details.

Can you convert the Black & White images into color? Can I get both versions as one photo?

No. Photos showcased as black and white will be delivered as such if selected by the client. Also, these photos will not be converted into color so you can view them in color.

In the event that a colored and black and white version is provided in the proof gallery they are counted as separate images and not as one.

Each black and white image is manually edited to achieve the right tone, sharpness and contrast which is part of the photographer’s artistic style. Thus, the client understands that any image alteration done by the client will result in a copyright violation – application of social media filters is also considered as unlawful alteration.

Will I see every image you took at my session?

No. Without fail, there will be duplicates and/or less than flattering images taken at your session. These are immediately deleted. I choose the best images from your session and hand edit each one, with great care and attention to detail. You are presented with an online gallery of these final images.

Will I get all the images from my session? Will I get all the proofs from my gallery?

No, I do not deliver every image taken at the session. Furthermore, I do not share unedited images with clients. This can be compared to sharing unfinished artwork.

It is illegal and a Copyright Violation of the U.S Code Title 17, to save or screenshot any image from the proof gallery. I take this policy extremely seriously for my business. Also, it is illegal and unlawful to scan, copy or reproduce Aline Designs’ work in any manner or medium and is punishable by law with fines starting at $150,000 per violation.

Can I get access to the RAW files?

Unfortunately, the RAW / unedited files are never part of my deliverables to my clients as those are not a faithful representation of my work.

Full high-resolution images are rarely sold, but it can be arranged at a starting price of $350.00 per image. No exceptions.

How will I get my final digital images and prints?

Packages that include digitals and prints the content will be delivered as follows:

Digitals: Your final digital selection will be delivered electronically through a digital download link in two versions:

  • “NOT for Web_Personal Use Only” in a digital format at a size of 1280 pixels minimum for its longest edge in JPEG format without the photographer’s watermark
  • “Web-Version” for online postings with the photographer’s watermark

Prints & Wall Arts: During the reveal and ordering appointment, the client can choose to either have the items delivered directly to their home for an additional delivery fee or come to pick-up the items at the studio.

Note: High-resolution files are never provided as part of any package, thus if you plan on printing images for wall display they must be ordered through Aline Designs Photography.  

After selecting my finals, how long it will take for me to get my final images?

The photographer will not start working on any images until the final payment is made. From the payment moment, the project is be added into the editing queue on a first-come, first served basis. This process could take up to 10 – 25 business days, but it may take longer during high-season.

Can I print the final images delivered to me?

Aline Designs provides high-quality printing services and the best part after a beautiful photo session is to continue to experience those moments by showcasing your beautiful images around your home.

Monitors used by the Photographer have been calibrated to meet printing standards, thus color changes may occur when images are viewed on non-calibrated monitors. While you may print the images delivered, the client understands that Aline Designs does not guarantee prints from any printer other than her professional printing lab and accepts no liability and no responsibility for unsatisfactory outcomes due to client self-printing choices. Final digitals are delivered into two formats: “Web Version” and “Not for Web Private Use”. The Web Version will contain a small watermark of the photographer’s logo on the right corner and these should be used for web and social media postings. Not for Web Private Use will be delivered in a digital format at a size of 1280 pixels minimum for its longest edge in JPEG format.

Why should I print from you?

Now you may ask why the image size restriction and why you should use my printing services? Remember when you print the photos you are showcasing Aline Designs’ images and art, so if you use a non-calibrated / low-quality lab and end-up looking like Smurfs or Hulk, your friends and family won’t know that the professional delivered a stunning, perfectly colored image to you – all they see is the image on the wall and will think that your photographer sucks. Trust me, I had people tell me that they LOVE my work, but they want better prints than XXX because the coloring was super ugly.

When it is time to order your prints, you are welcome to come into my studio to view and touch each product and see which ones will best complement your home and style. I also help clients to create wall art collections remotely – you can show me a picture of the room you would like to showcase your images and I can help with the design.

Photographic prints are printed on museum-grade and designed to last for a lifetime. All prints and albums are created using high-end quality materials to give a luxurious feel and appearance and are coated against fingerprints. Each print is sprayed with a protective coating to ensure longevity.

Am I allowed to post any of the images online on Social Media sites?

Yes. I will provide you with a lower-resolution web version with my logo on the corner. Only web version files are allowed to be posted online.

Terms & Conditions

Aline Designs Photography reserves the right to use any photograph in any form such as, but not limited to, the use in advertising, reproduction, and copyright. All images are copyrighted by Aline Designs Photography, even those you purchase. Copying, scanning or reproducing images is strictly prohibited. Print-screening images from this website and proof gallery is also against the law. All offenders will be prosecuted accordingly. The client agrees that the work delivered will be of a similar style and caliber to those photographs on our website and social media sites, and that the photographer will have complete creative control during the photo shoot and in post-processing. The images will be delivered in a digital format (JPEG) with a mix of color and black and white images according to the client’s final selection, as deemed appropriate by the photographer. No re-editing will be done after the final edited copies are presented to the client. No black and white images will be converted into color or vice-versa. Furthermore, any edits or alterations made by the client including, but not limited to filter applications that will modify an image will result in a copyright violation. Prices are subject to change without notice and are non-negotiable. Due to the custom nature of photographic products, no refunds will be issued. All of Aline Designs work contain an invisible watermark used for web tracking purposes and ownership rights. By hiring Aline Designs Photography, you agree to these terms.

Do you have a Sick Policy?

Yes, I do. Because of the nature of my job, and the exposure I have to brand pregnant moms and new babies, I ask that if ANYONE in your family is sick, that you not bring them to your session. If you or your baby is sick, please contact me immediately. If the client fails to disclose any illness, and the photographer finds out upon arrival, the session will be canceled without refund and any rights to re-schedule forfeited.

Due to COVID-19, extreme precautions are being taken for all sessions to ensure the safety of our community during this difficult time. Temperature checks will be performed for each client prior to each session and recorded. Masks are required for every client, except when the photo is being clicked and it is required to be placed back on immediately.  Hand washing and sanitation is also required before, during and after each session. To learn more about Aline Designs COVID-19 Safety Guidelines and Requirements click here.

The client must be symptom-free for 15 – 25 full days before coming into any photo session. Symptoms typically covered under this rule include:

  • Vomiting
  • Diarrhea
  • Rash
  • Deep or persistent cough
  • A fever over a certain temperature (typically 100.0 F / 38.0 C)
  • Nose discharge
  • Shortness of breath
  • Sore throat
  • Muscle pain
  • Night sweats / chills
  • Green discharge from the eyes or nose
  • Loss of taste or smell
  • Obvious contagious conditions, such as head lice or pink eye
  • Watery, inflamed eyes
  • Crusty eyelids
  • Unusual irritability
  • Flushed appearance, clamminess
  • Hand Mouth Foot Disease: Your child will need to be symptom free for 2 full weeks
  • COVID-19: Client must be quarantined for a minimum of 25 days if exposed to the virus or experienced any flu-like symptoms. Proof of a negative test is required in order to re-schedule a session – no exceptions. 
When to Book

 

When should I book my session?

To ensure my clients receive the personal attention they deserve, I only accept a limited number of sessions each month. It is advisable to book your session several months in advance. It is not uncommon for me to be booked out for several months. See additional details below for specialty sessions.

Maternity

 

When should I book my Maternity Session?

To ensure my clients receive the personal attention they deserve, I only accept a limited number of sessions each month. It is not uncommon for me to be booked out for several months.

For Maternity, moms usually book me when they find out that they are pregnant so we can do Baby Announcement, Gender Announcement, Maternity and Newborn. However, you should definitely book when you are about 4 – 5 months pregnant so we have time to plan your day and photograph when you are about 8 months (see more details below).

When is my maternity session going to be photographed?

Maternity pictures should be taken during the 3rd trimester when the belly is big and round.

Note: If you are interested in newborn photos, it is important to book your session while you are pregnant. Please don’t wait until the baby is born to schedule your session. My schedule fills up quickly. Furthermore, all newborn sessions are booked before the baby is born. 

Newborns

 

When should I book my newborn session?

Most clients schedule their session when they reach their third month of pregnancy. To ensure my clients receive the personal attention they deserve, I only accept a limited number of sessions each month. Generally, I am booked for newborn sessions 5 – 6 months in advance.

When should I take my newborn photos? Do you provide any props?

Newborn photos should be taken in the 3-10 day mark when the baby is fairly “moldable” and no later than 4 weeks. Once newborns are 12 days or older they sleep less and can become fussy when placed on their tummies or other poses.

I provide all the props, backdrops and blankets needed for newborn shoots. These photos are taken in my heated studio. You are also welcome and encouraged to bring any items that you may want to have included in the photos (these items must be approved by the photographer as not everything will work and be safe in a newborn setting). Note: Due to COVID-19 I may no longer accept outside props for sanitary reasons. Please contact me for additional details. 

Newborn Sessions are photographed on a week day. A surcharge will apply for weekend sessions. Please contact me for details.

Where is my Newborn Session going to take place and at what time?

When the session is booked you will have the option to choose either a studio or home session. While 99% of my sessions are done in my studio because the place is properly equipped for newborn sessions, we can also photograph at your home. Home sessions will require an additional travel fee and will be photographed as lifestyle.

Due to lighting conditions, newborn sessions are photographed at either 9:30am, 10:00am or 1:30pm. The actual session time will be determined with the client once the session date is scheduled based on the photographer’s current availability.

Newborn Sessions are photographed on a week day. A surcharge of $200.00 will apply for weekend sessions.

My baby is Late Preterm (Premature). How do we handle that?

Health is always our #1 concern. In these cases your baby will likely be hospitalized and probably in the NICU for a few days, weeks and sometimes months.

Once your child is well, out of hospitalization and have reached its full term (based on the mother’s original due date indicated in the contract), we will schedule your photo session day. Sessions are photographed between 10 – 15 days from the mother’s original due date – No Exceptions! If you decide to no longer proceed with the photo session, the booking fee is forfeited and cannot be applied towards the booking of another session.

If you have reached your full term date and your child still hospitalized due to surgical procedures or other serious complications, we will wait until the child is healthy and well.

My baby has Jaundice, what to do?

Jaundice is common in premature** infants (those born before 38 weeks of gestation), but it can also happen in full term infants. Once your child is out of the hospital, have gained proper weight and have done the light therapy, we will evaluate the case and schedule the day of your session. Jaundice is often resolved within 2 – 3 weeks, and a number of the babies I photograph are a little yellow. The yellow skin tone is definitely something that we can work on (if desired by the parents) during the editing process. If you decide to not pursue with the newborn session due to Jaundice, the booking fee is forfeited – No Exceptions!

**See Premature Policy Above.

Do you include siblings in your newborn sessions?

Yes, I do. It is important to remember that while we always try to capture great sibling shots, at the end of the day, it will really depend on what they are in the mood for that day. Sibling photos can be great when they work, however, I would like to stress that they are not the focus of your newborn session. A specific amount of time will be set for siblings, but if it is proving to be too challenging or unsafe in any way for the newborn, we will move on. I kindly ask that you do not set high expectations for your toddler at the newborn session; especially for siblings three years old and under. 

One Year Cake Smash Sessions

 

When should I book my child’s Cake Smash Session?

It is best to book Cake Smash sessions when your child is around 6 months because I get booked several months in advance. Cake Smash sessions are photographed when your child is 11 months old. This will give us enough time to plan a theme, photograph and deliver the photos to you before his/her birthday party.

All sessions are photographed during the week. Weekend sessions also available occasionally – weekend fee of $100 – $150 applies to your session cost – price varies based on the season. No exception to weekend fees!

Wardrobe / What to Wear

 

What should I/we wear during a photo session?

I will be happy to provide some wardrobe guidance to you when you book your session.

Maternity:  When you book your session you will receive a complete guide with tips on what to wear and the type of dress to purchase for the maternity style that you have in mind. In this guide, I will also provide you with a list of my preferred vendors for wardrobe and make-up artists. Please note, as explained in my package, I do require professional make-up for all of my maternity sessions and that’s not included in your package price. The client is responsible for booking her own make-up appointment.

Cake Smash: When you book your session you will receive a complete guide on how to prepare for the session and also a list of what you need to bring on the day of your session. In this guide, you will also find a list of my preferred vendors in case you decide to order your child’s outfit from them. Once the cake smash theme is selected, we will work together to make sure that the outfit and decoration are well coordinated.

Other

 

Do you offer holiday cards or birth announcements?

Yes!  I do create cards and announcements for session clients. These are ordered during your Reveal & Ordering Session.

Why do you charge for an additional person or pet fee for some packages?

The additional family member or pet fee is charged as the more members we have, the more images we need to take and more coordination needs to happen during the session to make sure that everyone is positioned properly, focused and looking at the camera. Also, additional member(s) translates into extra time added during the image processing, which can be hours of work on my end that’s invisible to you. Furthermore, proper accommodations and planning on the photographer’s side is done to prepare for these sessions. Additional member(s) or pet fee are never waived nor refundable even when additional members or pet do not attend the scheduled session – no exceptions. Note: Due to COVID-19 many sessions are limited to immediate family only. Please contact me for additional details. 

Do you have a referral program for existing clients?

Yes! You can find all the details here: https://www.aline-designs.com/referral-program/ 

Aline Designs serves the Southern California and the entire Orange County including: Huntington Beach, Santa Ana, Tustin, Irvine, Newport Beach, Lake Forest, Laguna Beach, Laguna Hills, Mission Viejo, Aliso Viejo, Laguna Niguel, Ladera Ranch, San Juan Capistrano, Dana Point, Coto De Caza and surrounding areas. 


Orange County

Southern California

Email: info@aline-designs.com

Telephone: 478.227.7640

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